�TOPs feel burdened
by unmanageable complexity and responsibility
��Response � to differentiate, fall into
turf wars
�
�MIDDLEs feel torn between demand of others, e.g.� tops and bottoms, customers, end-to-end processes�
�Response�
- to get burnt out , isolated, competitive
�
�BOTTOMs feel �Done
To� by Tops and Middles����������
�Response:�
to act in unison � Us v Them, groupthink
�
�None see their part in creating any of above �dance of
the
�
blind reflex�