UK Associates

Margaret Attwood

Jo Cumming

Terry Haskins

Elisabeth Henderson

Peter McCowen

Sue Abbotson

Robin Coates

Ian Hall

Laura Heath

Chris Smith

Sally Kleyn

John Bristow

Margaret Attwood
E-Mail: [email protected]

Margaret is Chair of New Possibilities NHS Trust and a Partner in Whole Systems Development (WSD) with Professor Mike Pedler, David Wilkinson and Sue Pritchard. WSD has a client portfolio, which includes government departments and agencies, local authorities, the NHS, charities and voluntary organisations. The partners are currently working on a book on the leadership of whole systems development.  Margaret is also an Associate of the Bath Consultancy Group and a Visiting Fellow in the Department of Health Studies, University of York. Currently her consultancy work includes:

        A review of the Open University Business School,

        An organisational learning and strategic change project with The Children’s Society,

        A strategic development assignment with a major acute NHS Trust, and

        Support to the Liverpool Partnership Group to develop a Standing Conference comprised of community and voluntary sector representatives

        A Leadership Development Programme for the NHSE (North West).

 

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Robin Coates
E-Mail: [email protected]

Robin Coates has been a consultant for the last 23 years working with private, public and charitable organisations, helping them develop their capability to work in more effective, creative and human ways, and to adapt to their changing environments.

His consulting assignments have included development of organisations, strategy, culture, teams, department and interdepartmental relationships, major change and transformation initiatives, and mentoring individuals.

He works with a whole systems approach to find the places where small focused developmental shifts at the individual and organisation level can result in significant change. He has designed and facilitated inter institutional Whole Systems Events.

His open programme work has been associated with leadership, empowerment, consulting skills and developing facilitators. He uses action learning approaches both in change assignments and in cross sector development programmes like the Senior Leadership programme for the Whitehall and Industry Group.

His skills and experience include:

  • Fast cycle iterative learning and change: Working in such a way that the deeper dynamics of the organisations helpful and dysfunctional cultural patterns are understood at the same time as progressing priority tasks and connecting the key parts of the organisation together.

  • Broadening the organisations repertoire of ways of bringing about change: Identifying the ways of bringing about change that would engage more of the distributed intelligence, local knowledge and energy and at the same time turn round cynicism and apathy.

  • Building enabling leadership: Releasing the cultural constraints that make leadership at all levels too difficult and increasing the number of employees able to work in this way for the wider organisation as well as their current tasks.

  • Fostering effective partnerships: Enabling organisations in partnership to work effectively together to deliver change and helping people to see that every organisational and professional boundary within the organisation provides the same partnership challenge.

  • Integrating multiple initiatives: In today’s world at every level there are numerous initiatives, targets and pressures raining down. Robin has developed ways of helping the individuals and organisation to have ways of making sense of these, creating the necessary connection and coherence and the ability to act/deliver whilst containing risk and avoiding getting bogged down in bureaucracy.

In his early career he had thirteen years experience as a project manager of large civil engineering and multi discipline design and construct projects. He was managing director of a medium sized Environmental Engineering Company for five years.

 

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Jo Cumming
E-Mail: [email protected]

Jo Cumming MA MSc is a Chartered Occupational Psychologist with professional and business experience. In 2000 she formed the Glentruim Change Agents partnership. Previously, Jo spent ten years as a partner then director of The Keil Centre and was a consultant with Saville & Holdsworth Ltd.

Jo has worked in all sectors using her experience to help clients tap into the potential of their staff and find ways of disseminating learning across the organisation. She believes participative, creative, approaches encourage people to remove blockages and be more agile when facing major change. Projects include executive coaching and mentoring; unleashing the creativity through large group interventions; using collaborative processes with under-performing groups; researching reasons for poor performance and making improvements; implementing cross-business people development programmes; facilitating executive learning groups. In her role as visiting lecturer for the Revans Centre at the Salford University Management School, she and her Partner are designing implementing post-graduate programmes by research, supported by action learning, for managers in Sweden. The focus of the research is people and organisation development and managing change.

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Ian Hall
E-Mail: [email protected]

Throughout his career, Ian has had many strands to his work - in contrast to those in the past who joined an organisation and stayed in the one discipline for the rest of their lives. Until May 2002, he combined his role as a partner in Glentruim Change Agents with various posts at Salford University School of Management. He has an MA in Management Learning from the University of Lancaster. His 25 years experience and keen interest in innovative approaches, learning and change, enable him to help clients become more effective through moving forward with competence and confidence.

From 1993 until 2000, Ian was Course Director of the MSc in People & Organisational Development. Participants were senior development managers from all sectors within UK business.

In the private sector: He has worked with: ABN Amro, Sainsburys, British Aerospace, Lever Brothers, Pilkingtons, British Nuclear Fuels, Silentnight, North British Distilleries, Cable & Wireless and Thompson Marconi Systems.

In the public sector: He has worked with: Scottish Environment Protection Agency, BBC (Scotland), West Lothian & Tameside Councils. Academic Enterprise, Salford University, In the NHS, he has worked with Argyll & Clyde NHS Trust, South Cumbria Health Authority, Royal Manchester Children's Hospital & Royal Infirmary of Edinburgh.

Internationally: Ian has carried out projects in: Sweden, The Netherlands, Nepal and Sudan. In 2002, he & his wife Jo presented a session at the World Forum on Action Learning & Executive Coaching in Johannesburg.

New developments include: Using IT based solutions in the Royal Manchester Children’s Hospital to disseminate learning about clinical governance. Writing modules for "On-Line" Masters programmes on Teams, Leadership, Organisational Change, Learning & Problem Solving and other areas.

 

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Terry Haskins
E-Mail: [email protected]

An associate of Bath Consultancy Group who is an organisation and management development consultant, with a strong track record in line and Human Resource Management.

Committed to supporting managers, their teams and organisations in personal and business change and development activities.

Acquired extensive knowledge and skills through a wide range of assignments with two of the world's leading blue chip companies (Shell and Cable and Wireless). The range encompasses technology, function, geography and cultures.

Career History and Highlights

Recent work includes Cable and Wireless Plc., September 1996 to July 1999, where he was a Senior Development Consultant. Key projects achieved were:-

  • Reoriented the C&W College's management development unit away from off the shelf education and skills training towards the delivery of consultancy based tailored solutions.
  • Provided OD and Change management consultancy to senior clients across the Group.
  • Reshaped the Leaders of Tomorrow programme targeted at the short and medium term successors to top management positions.

Prior to that he worked at Shell from 1974-1996. His last job was as an Organisation Effectiveness Consultant. Key projects included:-

  • Provided organisation and change management consultancy support to senior managers and management teams within the Shell Group's international organisation. Involved in the restructuring of Shell's Service Company organisations. In this context, responsibilities included both direct consultancy to senior management and the steering of a consortium of world class independent consultants.
  • Carried out major studies into organisation design and management effectiveness in joint venture companies.
  • Designed and resourced management development programmes and other learning events to meet client system objectives.
  • Developed the main elements of the strategy to enhance the OD skills of HR professionals within the Shell Group. This has incorporated the development of a competency framework and of an innovative, behaviour focused development programme.

Tertiary Education

Terry is fluent in French, conversational Dutch and Flemish, rediscoverable German.

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Laura Heath
E-Mail: [email protected]

Laura is a behavioural scientist by background and has over 20 years experience of consulting, working in the areas of strategy and organisational change (including mergers and acquisitions), management development, team development and facilitation, and executive coaching.  She has been an associate of Ashridge Management since 1986 and has worked extensively in Ashridge’s consulting, education and research businesses.  During this period she has also worked with other ‘niche’ consultancies (eg in the NHS sector) and as an independent consultant.

On graduating in 1976, Laura worked as a researcher with McKinsey & Co and then as a consultant with The Economist Intelligence Unit and KPMG.  During this period, she specialised in the organisational and management issues associated with the introduction of Information Technology, and led a number of major European Community research projects in this area.

Her typical assignments in recent years have been in the areas of: strategy and organisation reviews; acquisition/integration strategy; the design and implementation of 360� feedback and competency based processes to support the development of senior managers; executive coaching; and team building processes for cross functional /cross cultural teams.  In 1998-99 she was seconded as an organisation development advisor to a European Market Centre of 3M, advising on the OD issues in the new Pan European structure and designing and delivering management development interventions for management and project teams.

Examples of organisations she has worked with recently include:

  • GlaxoSmithKline - working in the New Product Division supporting the integration of 2 senior international management teams within the new structure

  • RMC UK - working with the board of the UK division to facilitate a review of group structure and support improved team working within the newly formed board

  • DSM Petrochemicals - Holland - Design and facilitation of large group process (90 participants) at 2 day workshop

  • The Home Office - OD advisor to National Director of newly formed National Probation Service - supporting development of peer accountability/self managed development at Chief Officer level (42) through action learning, large group process design, 360 feedback processes etc

  •   3M UK - facilitation of the senior management team in the UK

 Laura also works as a tutor on the ‘Organisation and Process Consulting’ programme at Ashridge and on its ‘Strategy and Leadership’ programme. She has researched and co-authored several Ashridge Research reports including ‘Management for the Future’, and ‘360� Feedback - Powerful Weapon or Unguided Missile?’.

Laura lives in Somerset and London, and is married with 2 teenage (or nearly!) daughters.

 

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Elisabeth Henderson
E-Mail: [email protected]

Elisabeth is an organisational development consultant working with the management of change and major internal or external re-organisation. Her consultancy is international: Poland, advising the creation and consolidation of the Ministry of Privatisation, India, The Netherlands, the USA as well as Britain. Elisabeth trained in adult psychotherapy at the Tavistock Institute, where she became interested in socio-technical systems and the connection between personal and professional development. Following this she founded The Recess College, an Anglo-Dutch initiative for senior professionals and executives. The College supports people of influence to re-appraise their own approach to the dimension of leadership and personal and professional renewal.

Elisabeth has worked in health, local and central government as well as the private sector in the UK and abroad. She is an organisational development consultant working with the management of change and major internal or external re-organisation. Her consultancy is international: Poland (advising the creation and consolidation of the Ministry of Privatisation), India, The Netherlands, the USA as well as Britain. Elisabeth trained in adult psychotherapy at the Tavistock Institute, where she became interested in socio-technical systems and the connection between personal and professional development. She advises on change processes. She is Director of the Recess College for senior executives and professional managers.

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Peter McCowen
E-Mail: [email protected]

Peter McCowen works with senior management on strategy, leadership qualities, climate and culture change. An organisational consultant for over thirty years, he has worked extensively in the IT industry, in pharmaceuticals, the oil industry and insurance. He has also founded and ran two management development centres, one in Britain and one in France. Clients have included the British Library, Elf Aquitaine, Logica, Praxis Critical Systems, PricewaterhouseCoopers, the Strategic Rail Authority, UNDP and Zurich Financial Services.

A psychologist by training, in his early career he conducted post-graduate research in psychometrics. He has published in areas of customer satisfaction, equality of opportunity, matrix management and human asset accounting.

For the last six years he has trained and worked with Gestalt as an approach to life and organisations. He has a particular interest in developing emotionally intelligent organisations. He also works as a counsellor for young people. He lives near Bath with his wife and young family. He is a French speaker.

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Chris Smith
E-Mail: [email protected]

Chris has over 20 years experience as a consultant and business manager working with a range of industries, including financial services and telecommunications. His consulting work encompasses the development of leaders and teams as well as organisation change. As an Associate Programme Director with London Business School he leads two senior talent development programmes with international companies in banking and manufacturing. He is also engaged on a comprehensive change initiative with a not-for-profit organisation, working with the Executive team and Board. Other current work includes facilitating leadership development workshops for a telecomms firm, and coaching the COO of a major sports organisation.

Previously, as the Director responsible for leadership and management development at Cable & Wireless Group he set the learning strategy for the senior population and introduced the first integrated, global approach to talent and management development. He also led the whole training and development function through a period of rapid downsizing and outsource. He facilitated many senior, international leadership team meetings and events at a time of global transition. For several years he worked as an internal consultant at C&W, working with people around the world to facilitate change and improve business performance. This included developing the coaching skills of the global leadership population. Earlier in his career he worked with Price Waterhouse consultants, undertaking numerous organisation change assignments.

 

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Sally Kleyn
E-Mail: [email protected]

Sally Kleyn’s background is in counselling psychology, sales management, and training and development.  She has worked for a wide range of clients in diverse sectors including, financial, IT, media, oil, retail and the public sector in the U.S. and throughout Europe.  Her work encompasses executive and team coaching, HR repositioning and client relationship management, action learning, group facilitation and organisational change consultancy.  Sally believes that her greatest strengths are her ability to balance the elements of support and challenge that are required for change to occur and the flair she demonstrates in working with teams. Sally is an American, and has lived in the UK since 1989.   

Recent projects have included:

        Delivering innovative leadership development programmes to academic and administrative managers at the University of Central Lancashire - working with emergent change processes

        Facilitating conference participants as they developed their emotional resiliency and motivation at a global women’s networking conference on Emotional Intelligence at CitiGroup

        HR repositioning with UK HR directors and their senior teams at AGFA, Universal Music, and Wolverhampton City Council. 

        Designing and delivering group facilitation and internal consulting skills programmes to the HR team at Debenhams 

        Executive coaching for 75 managing directors in New York, London and Zurich for Credit Suisse First Boston. 

 Academic
MA - Counselling, New York University, U.S.A.
MsC - Change Agent Skills and Strategies, University of Surrey, UK

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John Bristow
E-Mail: [email protected]
 

John's consulting practice focuses on the links between personal and organisational development. He works with leading executives and their teams on their personal, team and organisational effectiveness, and assists them in the process of bringing about changes within their corporate culture. This has included being the lead consultant on major change programmes, for example in the transport and financial services industries, in multinational companies and in the National Health Service. He is a Chartered Occupational Psychologist with over 20 years experience in management development and change. He was previously Director of an international consulting business.

 

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Sue Abbotson
E-Mail: [email protected]

Sue has been working as a learning consultant integrating learning and creativity for over twenty years. She is currently working in Creative Leadership development across Continental Europe and the UK. She is also working in partnership with internal developers in both the public and private sector to enhance the value-adding aspects of the development function and of their direct facilitation. One of the UK's few qualified Gestalt in Organisation Consultants Sue is keen to enable experimentation, develop new meaning making and catalyse creative insight as integral aspects of learning and development. A former academic, Sue was a lecturer in the Management of Innovation at the University of Bath and Visiting Lecturer in Learning and Culture Change on the Reading University MBA. Her doctoral research was with the management of the creative process within radio drama and stage. This was a co-inquiry with actors into the organising processes that enhanced their creative consciousness and enabled the translation of creative insight into creative product.

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BCG Ltd, 24 Gay Street, Bath BA1 2PD - Tel: 0 (+44) 1225-333737 - Fax: 0 (+44) 1225-333738
[email protected]

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