Repositioning IT Functions

IT functions are critical to business success, however their influence is not always felt at the strategy table early enough.  Even when the IT director has strong influence, the performance of the IT function is often judged on cost and down time rather than on the strategic contribution to the business as a whole. 

Changing the relationship with the business is not helped by the high rates of IT project failure - recent research with more than 300 project teams has indicated more than 50% of projects fail to anticipate outcomes in originally planned timeframes.  Project teams also reported the top implementation obstacles were lack of understanding of the need for change and general resistance to change.

Helping your IT staff work in partnership with the business and getting the culture of communication right with stakeholders is critical to success of projects and ultimately business performance.

What we offer

work in partnership with the business and getting the culture of communication right We work with companies to address the following areas: 

  • How to engage a complex stakeholder structure in getting commitment to a new strategy across the business.
  • How to address the culture of the function to improve performance and to meet and raise stakeholders' expectations
  • How to develop capacity in senior IT leaders to work more fully in partnership with the business.
  • How to ensure that the complex change process involved in making systems implementation such as ERP really work is successful.

The results

We have worked closely with IT departments to increase their contribution to the business. 

In a major investment bank we assisted the IT leadership team to become more focussed on being value-creating partners rather than providers of a technical functional service [more]

In a large financial institution we facilitated and coached IT leaders, managers and staff to change behaviours and transform their relationship with internal customers and other stakeholders.
 

Resources

Listed below are some of our documents, case studies and links related to this area. We hope you find them useful.

Useful IT Sites

The British Computer Society 
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  3. https://www.hopepartnershipforeducation.org/
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  6. https://ladiosabuenosaires.com/
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  12. KELUARAN HK
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  19. https://www.shepherdoftheridge.org/
  20. https://www.musindioufu.org/