Margaret Bishop

Margaret has over twenty years experience in leadership development, Human Resources and consulting with organisations such as the London Chamber of Commerce, Reuters and Cass Business School, as well as practising as an independent consultant and coach.  She is a Visiting Fellow with the Centre for Leadership Learning and Change at Cass.  Margaret started her career in the charity sector, setting up and leading employment projects connecting young people with City firms. 

Margaret specialises in supporting organisational and individual change.  Her approach to consulting is based on a view of organisations which suggests it is as important to attend to the everyday interactions between people in their informal exchanges, such as conversations and organisational stories, as it is to the formal processes when designing change interventions.  Margaret encourages clients to surface and recognise these informal processes to deepen their understanding of the culture and patterns of interaction they have created together.  Margaret aims to maximise connectivity, connecting different combinations of people across the organisation to create the best conditions for creativity and sustainable change. 

 Recent and ongoing consulting projects include:

  • ‘Change through Positive Conversations' - a series of workshops for senior managers within an Asset Management company; working with the implications of emerging themes
  • Change programme to ensure employee engagement with new IT system for a legal publishing and on-line information company
  • Whole system approach within the Further Education sector to mobilise and support a performance shift ‘from Satisfactory through Good to Excellent'
  • Future vision workshop with committee and volunteers for a national charity for children with disabilities
  • ‘Working with Groups and Teams' for managers with a Middle East capital markets authority

In line with her passionate advocacy of lifelong learning, Margaret is currently a participant on the Ashridge Doctorate in Organisational Consulting, researching the implications of the quality of contact and connection between people in organisational life.  Her academic qualifications include a first degree in English Literature, MSc in Organisational Consulting and MBA.  She is a Fellow of the CIPD and is qualified in psychometric testing with the British Psychological Society.

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